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Frequently Asked Questions

💡 About CODOT

What is CODOT?

CODOT is a professional digital signage SaaS platform that lets you create, manage, and display content across screens worldwide. It’s perfect for businesses in advertising, retail, F&B, hospitality, and more.

Who is CODOT for?

CODOT is designed for anyone who wants to deliver engaging content on screens—whether you’re a DOOH advertising company, a restaurant, a retail store, or a corporate office.

🚀 Getting Started

Is there a free trial available?

Yes! We offer a 2-week free trial for one player so you can explore CODOT’s features without commitment.

What happens after the free trial?

After the trial, you can continue using CODOT for $20/month per player. You can manage your subscription directly through your account.

Do you offer an annual payment option?

Yes. Annual subscriptions receive a 10% discount compared to monthly payments.

How do I cancel my subscription?

You can cancel anytime through your account settings. Need help? Reach out to us at hello@getcodot.com.

💳 Pricing & Billing

Are there discounts for multiple players?

Yes, we offer discounts for multi-player packages. Contact us at hello@getcodot.com for custom pricing.

What payment methods do you accept?

We accept all major credit cards including Visa, MasterCard, and American Express. For other methods, contact us.

📺 Platform Features

Do I need technical skills to use CODOT?

Nope! CODOT is built to be intuitive and user-friendly for all experience levels.

Can I schedule content in advance?

Yes, you can schedule content to play at specific times, dates, or recurring intervals.

Does CODOT support different screen sizes and resolutions?

Yes, CODOT supports a wide variety of screen formats and resolutions.

Can I manage multiple locations from one account?

Yes. CODOT allows centralized management of screens across different locations.

Is there a limit to the number of screens I can manage?

No limit! You can manage as many screens as you like. Each screen requires its own player license.

What happens if I exceed my player limit?

You can easily upgrade your subscription anytime from your account dashboard.

🌍 Global Reach & Partnerships

Can I use CODOT in any country?

Yes. CODOT is built for global use. As long as you have an internet connection, you’re good to go.

I’m interested in becoming a reseller or partner. How can I apply?

We’re expanding rapidly and welcome partnerships. Email us at partners@getcodot.com to get started.

🙌 Support & Resources

Do you provide onboarding support?

Yes. We offer onboarding materials and can provide one-on-one support if needed.

What support channels are available?

You can reach us anytime at hello@getcodot.com. Live chat and phone support are coming soon.

Where can I find tutorials or help articles?

We’re working on a help center and tutorial library. Meanwhile, feel free to contact us directly for assistance.

🔐 Security & Performance

Is my data secure with CODOT?

Absolutely. We use encrypted connections and industry-standard practices to keep your data safe.

What is your system uptime?

CODOT is monitored 24/7 and built for 99.9% uptime to ensure reliability for your displays.